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Our demo only works on larger screen sizes.

Try it out on a laptop or desktop computer!

How exactly does React & Share help communications teams satisfy customer needs?

Glad you asked!

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Imagine your customer is looking for information on something...

Here be search results, first one is clicked

How to protect yourself and others

To prevent the spread of COVID-19:

  • Clean your hands often. Use soap and water, or an alcohol-based hand rub.
  • Maintain a safe distance from anyone who is coughing or sneezing.
  • Wear a mask when physical distancing is not possible.
  • Don't touch your eyes, nose or mouth.
  • Cover your nose and mouth with your bent elbow or a tissue when you cough or sneeze.
  • Stay home if you feel unwell.
  • If you have a fever, cough and difficulty breathing, seek medical attention.
Did you find the information you were looking for?
Yes, thank you
No
I need more information
Thank you for your feedback!

Hold on!

The user wanted to know why she needs to wear a mask!

This page isn't telling her that.

Typically users just leave at this point, but what if she could...

Give feedback

With React & Share Reactions you can easily leave your feedback with just one click.

Try clicking one!

Seeing how readers react gives you insight into how the article is satisfying your customer needs

Wow! 75% say they need more information!

But hmm.. 🤔 What do they need exactly?

Let's ask the reader!

The best way to know what your readers want is to ask them!

Did you find the information you were looking for?
Yes, thank you
No
I need more information
Thank you for your feedback! Please let us know how we could improve this page!
Thank you for your feedback!

After the reader clicks a reaction, you can ask for further comments.

On average, every 5th visitor who reacts will give you in-depth feedback 🧐

Click "Send your feedback"!

Reader feedback will show you exactly what to fix. No more guessing!

It may surprise you how insightful your customers are!

Click to continue!

The Dashboard helps you prioritise your work. Fix the biggest problems first!

Title Reactions Yes No More info Customer Satisfaction
How to protect yourself and others 166
16
30
120
10%
Symptoms and treatment 217
89
56
72
41%
Traveling during the Covid-19 pandemic 363
314
32
17
87%

Sort your content by customer satisfaction rating.

This way you can quickly see which articles are performing well...

...and which ones need improving!

Try it yourself! Click the column titles to sort.

Continue

You can customise everything to fit your style.

We will never sell your data. We are 100% GDPR compatible.

The feedback tools are designed for everyone - accessibility is taken care of.

Join us for virtual coffee

We don't believe in silly questions!

  • 💻 Not a tech person? Not a problem.
  • 📝 Don't know where to begin? Not to worry.

Let's talk and make the most of your content!

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